Leading agency management consultants

It makes us proud to know agencies choose us because they want support and objective advice they can trust.

Our mission: helping agencies like yours achieve success

Like you, we’ve built our business from the ground up; quickly going from zero staff to a fifteen-strong team and we’ve helped over 500 agencies achieve success. So we get it; the financial pressures, finding new clients, managing resources and taking the business to the next level. We know a thing or two about over-servicing clients too! Our clients tell us we’re the agency management experts because we know how agencies really run and make money.

Build a more successful agency with our first-hand industry insight 

Our team is intentionally made up of talented individuals who know the agency-industry inside out. Some of us have spent years working in agencies in senior operations and finance roles. Others have spent decades supporting and training agency teams. Our collective experience means you can be confident we all recognise your pains and know how to put things right.

Confidently make changes with a loyal team by your side

We’re a tightly-knit team bound by a desire to do great things for our clients and enjoy ourselves along the way. We approach everything with an open mind, agile attitude, and refreshing authenticity. That’s why our clients turn to us for strategic agency direction when they know something needs to change.

Meet the team

Jason Neale

Managing Director

Steve Vincent

Director

Louise Neale

Client Relations Director

Carol Waldron

Finance & Operations Director

Rich Dawson

Projects Director

Karen Lower MBA

Head of Agency Performance

Michelle Plowman

Senior Client Relations Consultant

Client Relations Rebecca Cash

Rebecca Cash

Senior Client Relations Consultant

Kate Vincent

Client Relationship Consultant

Andrew Smith

Principal Consultant

Stacey Talbot

Stacey Talbot

Senior Consultant

Natalie Bratt

Projects Consultant

Kate O'Donnell

Training Consultant

Jenna Collyer

Consultant

Deborah Connolly

Financial Consultant

Emmeline Woodward

Marketing Consultant

Francesca Magli

Accounts Assistant

Elise Bailey-Probert

Marketing Executive

Maddy Wood

Maddy Wood

Marketing Executive

Lenny Neale

CEO of Happiness

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