Michelle Plowman

Powering performance: how people development can grow your business

How do you manage employee performance within your agency? Lots of…


Salaries, bonuses and pay reviews: how to get your figures right

Attracting - and keeping - good people means offering competitive…


Onboarding: why bringing in a new hire is about much more than induction

You’ve found your perfect hire. And you’ve got a good induction…


Recruitment and succession planning: how to get the right people (and keep them)

Lifespan in an agency is usually two to four years. So you could be…


How to avoid the overservicing/underperformance trap

Most agencies do a month-end report, looking at whether they met…


Recruit, restructure or freelance?

New opportunities are a cause for celebration. At first. Then the…