Michelle Plowman

Onboarding: why bringing in a new hire is about much more than induction

You’ve found your perfect hire. And you’ve got a good induction…


Recruitment and succession planning: how to get the right people (and keep them)

Lifespan in an agency is usually two to four years. So you could be…


How to avoid the overservicing/underperformance trap

Most agencies do a month-end report, looking at whether they met…


Recruit, restructure or freelance?

New opportunities are a cause for celebration. At first. Then the…